When an API submission returns an error about missing or invalid information, you'll need to update the deal fields and resubmit. Deal fields are split between two tabs: Details (business and owner information) and Criteria (matching and underwriting criteria).
Both tabs require you to click the Edit button in the top right corner to make fields editable. Click Save when finished, then resubmit to the funder.
Details Tab Fields
The Details tab contains business contact information and owner details. Click Edit in the top right to unlock these fields:
Business Information
EIN — Federal tax ID (9 digits, no dashes)
Business Name — Legal entity name
DBA — Doing Business As name
Business Address — Street, City, State, Zip
Business Phone — Primary contact number
Business Email — Primary contact email
Website — Company website URL
Owner Information
Owner fields appear in a table. To edit an owner:
Click Edit in the top right (if not already in edit mode)
Hover over the owner row you want to edit
Click the Edit button that appears on the row
Update fields in the modal form:
First Name / Last Name
Email
Cell Phone — Mobile number (must be valid mobile format for some funders like Bitty)
Date of Birth — Required by many funders (format: MM/DD/YYYY)
SSN — Social Security Number
Ownership %
Address — Street, City, State, Zip
Click Save in the modal, then Save again on the main page
Use 2-letter state abbreviations (e.g., "SC" not "South Carolina"). Some funders reject full state names.
Criteria Tab Fields
The Criteria tab contains underwriting and matching criteria. Click Edit in the top right to update:
Start Date — Business opening date (used to calculate Time in Business)
Time in Business — Auto-calculated from Start Date
Legal Structure — LLC, Corporation, Sole Proprietor, etc.
Industry — Business industry/vertical
NAICS Code — 6-digit North American Industry Classification code
State — Business operating state
Products Sought — MCA, Term Loan, etc.
Revenue — Monthly or annual revenue figures
Requested Amount — Funding amount requested
FICO Score — Credit score
Default Status — History of defaults or bankruptcies
Use of Funds — Purpose of funding
Common API Errors and Where to Fix Them
Error Message | Field to Update | Location |
"Missing Required Fields: Owner 1 last name" | Owner Last Name | Details tab → Edit → Hover over owner → Edit |
"Invalid industry" or "Missing NAICS code" | Industry or NAICS Code | Criteria tab → Edit |
"Invalid EIN format (must be 9 digits)" | EIN | Details tab → Edit (remove dashes) |
"Mobile Phone Entered Is Not A Valid Mobile Number" | Owner Cell Phone | Details tab → Edit → Hover over owner → Edit |
"Missing Owner 1 DOB" | Owner Date of Birth | Details tab → Edit → Hover over owner → Edit |
"Invalid business start date" | Start Date | Criteria tab → Edit |
"Missing required phone number" | Business Phone or Owner Cell Phone | Details tab → Edit (or owner row) |
"Missing Required Fields: Bank statement deposits data" | Revenue / Negative Days | Underwrite tab → + New Statement |
After fixing the error, save your changes and use the one-click submit button to resubmit to the funder. The submission status will update to show success or a new error if additional fields need attention.
Next Steps
If you continue to see errors after updating all required fields, check that your funder API connection is set to the correct environment (Development vs. Production) in the funder's Submission Method tab. Contact support if errors persist.